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#1 Clickclac [ 9 0 ] : 2016-08-09 12:11:52
didn't received my order, statu : blocked since 20 days
what is the problem ?
tracking number :  RR412533498BY
country of destination : France
#2 Konstantin [ 2187 132 ] : 2016-08-09 12:14:53
#5290 Clickclac [ 9 0 ]
didn't received my order, statu : blocked since 20 days
what is the problem ?
tracking number :  RR412533498BY
country of destination : France
it is retained at BY customs.
sender should contact Belpost to find out reason.
#3 Clickclac [ 9 0 ] : 2016-08-09 13:24:29
i'm waiting so, thank you !
sender don't answer my mail i don't know why .
#4 Konstantin [ 2187 132 ] : 2016-08-09 13:31:08
#5293 Clickclac [ 9 0 ]
i'm waiting so, thank you !
sender don't answer my mail i don't know why .
Previously you wrote that this is some Pharma company,
perhaps goods they send are under customs control and they have no correct documents.
You can try contact Belpost to get the reason of the retain.
#5 EBAY_SELLER_KZ [ 1049 68 ] : 2016-08-09 13:53:18
#5294 Konstantin [ 2187 132 ]
Previously you wrote that this is some Pharma company,
perhaps goods they send are under customs control and they have no correct documents.
You can try contact Belpost to get the reason of the retain.
I will try to contact BelPost now, please wait.
#6 Clickclac [ 9 0 ] : 2016-08-09 14:09:31
thank you so much 
#7 EBAY_SELLER_KZ [ 1049 68 ] : 2016-08-09 14:25:27
#5293 Clickclac [ 9 0 ]
i'm waiting so, thank you !
sender don't answer my mail i don't know why .
№06648/120769020819 This is a customs lot number, you may call Belarus customs with this number to determine problem with your package. The phone number is +375 (17) 218-96-66 (or 67 at the end). Belarus customs are very strict. For all packages valued over EUR120 a 30% fee should be paid. According to BelPost all documents are OK, so 99% the problem is in fee payment. If the customs value is not stated on the package, or obviously deceptive value is stated it is a problem too. You may pay customs fees from abroad to Belarus Customs Services bank account in Belarus National Bank. Note that export of pharmaceutical items, including medicines is not restricted in Belarus, unless they are narcotic (Codeine inclusively).
Regards, Jean
#8 EBAY_SELLER_KZ [ 1049 68 ] : 2016-08-09 14:26:23
#5296 Clickclac [ 9 0 ]
thank you so much 
PS, I meant EUR20 (twenty), not EUR120.
#9 Clickclac [ 9 0 ] : 2016-08-09 15:31:32
so i just had to payed the fee and that will be ok ?
#10 EBAY_SELLER_KZ [ 1049 68 ] : 2016-08-09 16:14:48
#5300 Clickclac [ 9 0 ]
so i just had to payed the fee and that will be ok ?
I think so, please tell me what exactly is in the package and what is its TRUE value?
#11 Clickclac [ 9 0 ] : 2016-08-09 16:57:29
that's clenbuterol, medecine for horse used in bodybuilding .
i buy it around 25 euros and i ad more or less 25 euros for shipping.
that's legal
#12 EBAY_SELLER_KZ [ 1049 68 ] : 2016-08-09 17:48:42
#5302 Clickclac [ 9 0 ]
that's clenbuterol, medecine for horse used in bodybuilding .
i buy it around 25 euros and i ad more or less 25 euros for shipping.
that's legal
OK, I don't know this medicine, however, IF IT IS LEGAL IN FRANCE, IT DOES NOT MEAN IT IS LEGAL IN BELARUS. Remember: Belarus and Turkmenistan have NOT changed too much since Soviet Union, dislike Russia and Kazakhstan. In fact, Belarus is pretty much like Soviet Union still. There are still plenty of stupid laws in Belarus. For example Dafalgan-Codeine is legal in France and is ILLEGAL in Belarus and Belarus customs even read letters sometimes!!!  Also I have finally reached the Customs in Minsk national airport now by phone. They told me that the problem is not in THE FEE whatsoever. The Customs Services are suspicious about the medicine itself. If the medicine contains EVEN 0,1% of narcotics you may say bye to it!! What you should do now. If whatsoever the item hasn't got any narcotics even as a 0,1%, you should somehow confirm it. Now, to confirm that the item is harmless you should send them medicine documentation (any receipt from manufacturer, laboratory analysis of the medicine etc...). Normally the sender would do it, but if you think you can, here is address to send documents: MINSK-2 CUSTOMS CONTROL AREA, Minsk national airport, 86 (86 is building number), 220054, Minsk city, Belarus Republic. Note that all documentation should be in Russian, or Belarussian, or translated with notarial confirmation and the customs warehouse storage number (see previous post) should be attached. You should reach sender somehow anyway, that's what I recommend you. STILL YOU BETTER CONTACT THE SENDER SOMEHOW, THAT WOULD BE MUCH EASIER.
#13 Clickclac [ 9 0 ] : 2016-08-09 18:23:27
ho i don't know about thouse law, to be honest that's for me the first time i order something in east country . did you contact the sender ? because he didn't answer my question 
#14 EBAY_SELLER_KZ [ 1049 68 ] : 2016-08-09 18:58:41
#5304 Clickclac [ 9 0 ]
ho i don't know about thouse law, to be honest that's for me the first time i order something in east country . did you contact the sender ? because he didn't answer my question 
I do not even know who the sender is, I'm not extrasensory. I have contacted THE CUSTOMS AUTHORITIES of Belarus (JE APPEL LA DOUANE, NE PAS L'ENVOYER)!!! To be honest I would not recommend you ordering any medicines in East Countries, especially Belarus, Turkmenistan and Tajikistan... oh and North Korea off course ;) As I said, the customs authorities of Belarus require documentation for the medicines. And for 5 years now, I am ordering things from abroad,  I have noted dealing with Belarus customs is a lot of headache, even though we are in customs union with them.
#15 Clickclac [ 9 0 ] : 2016-08-09 19:17:13
East Europe had the best parmaceutical quality prouved for years. What if i send the documentation of the exactly same product with a different id is it okay ? And can i send it by Mail ?


#16 Konstantin [ 2187 132 ] : 2016-08-09 19:22:08
looking on local forums i found that this item is restricte in Belarus (as well as should be restricted crossborder from EAU (Eurasian Union).

So, my thoughts that your parcel was retained because of law reasons (Clenbuterol - steriod based)
ans seller will not answer, because he can be caught.

So, yo ucan only claim your payment back.
#17 Clickclac [ 9 0 ] : 2016-08-09 20:25:08
They didn't answer me so i think it's over, Any way thank you for your help
#18 EBAY_SELLER_KZ [ 1049 68 ] : 2016-08-10 07:40:54
#5309 Clickclac [ 9 0 ]
They didn't answer me so i think it's over, Any way thank you for your help
Please order from Russia or Kazakhstan next time, these are in Eurasian Customs Union, but still have much easier customs procedures than Belarus.
#19 EBAY_SELLER_KZ [ 1049 68 ] : 2016-08-10 07:49:10
#5307 Konstantin [ 2187 132 ]
looking on local forums i found that this item is restricte in Belarus (as well as should be restricted crossborder from EAU (Eurasian Union).

So, my thoughts that your parcel was retained because of law reasons (Clenbuterol - steriod based)
ans seller will not answer, because he can be caught.

So, yo ucan only claim your payment back.
Так ее ж не утилизировали, на СВХ лежит, что дальше?? Вообщет анаболики, анаестетики и стероиды не запрщены к перемещению через границы ЕАЭС?? Но его ж в аптеке фиг купишь без рецепта, он только под заказ делается по рецепту, а свободно продается только безвредный сироп с такой концентрацией что абсолютно бсполезен. Оч сложная ситуация. Но я на своем опыте знаю, что в ЕС список разрешенных лекарств куда шире чем в Бедаруси; Кстати говоря, списки разрешеных лекарств в РБ, РФ, РК соверешнно разные, не смотря на таможенный союз и в РБ он самый короткий. Лич мне кажется, что рецепт таможне показать и все будет ОК. Препарат то не наркотический, типа Кодеина.
#20 Konstantin [ 2187 132 ] : 2016-08-10 12:43:02
#5317 EBAY_SELLER_KZ [ 1049 68 ]
Так ее ж не утилизировали, на СВХ лежит, что дальше?? Вообщет анаболики, анаестетики и стероиды не запрщены к перемещению через границы ЕАЭС?? Но его ж в аптеке фиг купишь без рецепта, он только под заказ делается по рецепту, а свободно продается только безвредный сироп с такой концентрацией что абсолютно бсполезен. Оч сложная ситуация. Но я на своем опыте знаю, что в ЕС список разрешенных лекарств куда шире чем в Бедаруси; Кстати говоря, списки разрешеных лекарств в РБ, РФ, РК соверешнно разные, не смотря на таможенный союз и в РБ он самый короткий. Лич мне кажется, что рецепт таможне показать и все будет ОК. Препарат то не наркотический, типа Кодеина.
на профильных сайтах надо искать информацию.
этот препарат считается сильнодействующим, и русские качки уже не раз просили что в россию высылали не из беларуси, так как на таможне тормозят. причина как раз видимо в рецепте.
кодеин по моему тоже не разрешен к перевозке.

скорее всего таможня просто ждет от отправителя информацию. будет ждать установленные сроки, потом уничтожит. отправитель не появится, так как рецепта и скорее всего разрешения на торговлю такими препаратами нет, а следственно при появлении без документов получит срок или штраф.

а покупатель вроде как написал, что без рецепта покупает. + стоимость товара 25 евро, а я больше чем уверен отправитель занизил стоимость.

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